Tangy Shop Return & Refund Policy
At Tangy Shop, we want you to love every bite, but due to the perishable nature of our products, we only accept returns for items that arrive damaged or incorrect. Please contact us within 48 hours of delivery to ensure a fresh resolution for any concerns.
Document the Issue
Take clear photos of the damaged or incorrect food items and the shipping packaging as soon as they arrive.
Contact Support
Email our team at [email protected] with your order number and the photos of your products within 2 days.
Await Evaluation
Our quality assurance team will review your request and confirm if a refund or replacement is applicable based on food safety standards.
Receive Refund or Reshipment
Once approved, we will either issue a full refund to your original payment method or ship out a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing